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Frequently Asked Questions

  • Why 15.00 hours afternoon check in time?

  • Our apartments need at least one hour, maybe more (depending on what we find upon check out), and as there may be more than one apartment checking out, all the cleaning, replacing linen, and provisioning has to be carried out, in readiness for new guests arriving.

  • Are the apartments self contained?

  • All apartments are self-contained with their own front door, fully equipped and fitted kitchen, lounge, 2 bedrooms (1 double + 1 twin) and fully tiled bathroom with bath and Aqualisa power shower over.

  • What time is breakfast?

  • Breakfast can be whenever you wish. Our apartments  are self catering, and although we provide a basic starter pack of, milk, tea, coffee, sugar , it is up to  the guest to stock up with their favourite goodies to see them through their stay (local supermarkets and stores within minutes of apartments).

  • Do our towels and bed linen get changed daily?

  • Global climate change has had a great effect on hotels around the world, so the answer is no. If you are staying more than five nights we will try to change your linen/towels midway through your stay.

  • Is smoking allowed?

  • This is a non smoking establishment.  However, there are garden areas to rear of the building.

  • I’m allergic to animals.

  • Our apartments have a no pet policy, in deference to allergy sufferers.  All bedding is hypoallergenic, no feathers in pillows or duvets, all hollowfibre.

  • Is there an elevator in the building?

  • Our apartments are on 4 floors: ground, 1st, 2nd, 3rd and the only access is by stairs and has no disabled access, but if guests advise in advance we are happy to organise a lower floor (subject to availability) if required.

  • Do you have King or Emperor sized beds?

  • Our double beds are the normal size 4ft 6 inches wide, and the singles are 3ft.

  • Will my electrical appliances work?

  • We suggest you bring travel adapters with you.  The UK standard voltage if 240 volts.

  • Do I need to bring my hairdryer?

  • All rooms have hairdryers and ironing facilities.

  • Is there internet connection?

  • All apartments have digital Freeview flatscreen televisions, and free wireless internet access is available (No computer equipment is provided)

  • Where’s the laundrette/laundromat?

  • There is a 7Kg washer/drier in each apartment (if using dryer, this needs to be reduced to 4 Kg, in order to properly dry clothes)

  • There is a full information manual in each apartment, explaining how all electrical appliances work, who to contact, details of checkout etc.

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